I follow instructions to quarantine, then delete it, however, it is almost immediately rediscovered again. The following file is detected as a threat. Webroot® Legacy Products (2011 and Prior) 33. Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553.Webroot® Security Awareness Training 55.Webroot® Business Endpoint Protection 1130.Webroot Mobile Security for Android 938.Webroot® Consumer/Business - for Macs 370.Webroot® SecureAnywhere™ - Complete 3826.Webroot® SecureAnywhere™ - Internet Security Plus 2468.Webroot® SecureAnywhere™ - Antivirus 6973.As I mentioned earlier there are very few applications with keylogging functionality that would be whitelisted. We do not publish a list of whitelisted apps. I would also suggest creating a support ticket and reporting it to us to get it blocked. If a malicious keylogger is whitelisted, you can block it completely the Control Active Processes functionality in the System Control tab under the Utilities menu. The most important funtion of the Identity Shield is protecting data entered into web forms from being captured - this is one of the more common ways that malware attempts to steal your credit card or banking information. If an unknown keylogger were to get installed, the Identity Shield will block it from capturing data using a number of methods. With the exception of a few enterprise-class system monitor apps that include keylogging functionality, keyloggers should be blocked. The Zemena test app is whitelisted as well, yes. Does webroot publish a whitelist of apps for review? Could I in theory manually set an application to block more? Is there a way to override the whitelisting of a key logger to actively block it ? Perhaps deeper than the IdentityShield App Protection? This keylogger was automatically set to block - assuming because it made it into the whitelist - but still managed to capture certain functions. What would happen if a keylogger is NOT whitelisted? Zemana also has an keylogger tester - is that white listed too? Given the fact that this keylogger was whitelisted, it functioned as it was designed to and captured oartially what it was supposed. Yes, we 'consumers' can test certain aspects, and we do via the beta channel, but that is more down to the usability aspects of the product than the 'hardcore' defensive features.unless one is indulging in private malware testing.the discussion of which is a nono here in the Community.as we all know and agree - Thanks for the clarification. Just like I said these testing tools are useless IMO this is not the first time for this type of discussion and Real World Testing is where it's at and if there was a hole Webroot would patch it up as they are always updating all the Shields all the time see this thread: and here: and someone asking if they need a Anti-Keylogger with WSA: Īmen to all of that, pletely agree.įor my spin on this.if I may?.there are certain things that one should take on trust/the professionals word for, and that IMHO is very definitively the case when it comes to the efficiency of an antimalware app.
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